Need a Paw?
Our Help/FAQs Page is the best place to start if you’ve got a question about your VanCatUK order, account, shipping or delivery. You’ll also find handy info that will help you determine which litter is best for your cat.
After a personalised litter recommendation? Take our Quiz to find your cat’s perfect litter match.
If you’ve experienced a problem with your order or delivery, please review our Refund Policy for the quickest next steps to resolve your issue.
Get in Touch
Our cat-loving customer service team is available:
Monday-Friday 9-5 p.m.
📞: 01304 490033
📧: support@vancatuk.com
If you're reaching out to discuss an active or past order, please make sure you have your order number ready.