Dear VanCatUK Customers,
With COVID-19 affecting communities and families around the world, this is a difficult time for all of us. As VanCatUK remains open for business, our top priority is the safety of our team, customers and third party partners.
We have implemented safety protocols that protect the health of our employees and reduce the risk of virus introduction or spread. Administrative staff including Sales, Customer Service & Marketing are required to work from home (so please forgive the occasional dog barking or child playing in the background).
Our third party delivery partner DHL, is experiencing a high volume of orders and are also working with a reduced workforce.
Likewise, our shipments from overseas are also subject to delays. So please expect a slight delay to your orders, which would not be the usual case.
Please continue to reach out with any questions you may have – info@vancatuk.com. We will continue to monitor this situation, provide updates, and do everything possible to make sure things still run smoothly, but we appreciate your patience during this time.
With Love,
The VanCatUK Team.