FREE Delivery when you spend £25 or more*
*Excl. Zones C and D
Shipping and Delivery
Delivery Times
Our delivery partner (DPD) provides tracking facilities online or via their mobile app, tracking details will be provided by DPD via SMS or email only. Please note you are able to change your delivery preferences after your order has been shipped via the DPD app, however please check DPD’s terms and conditions before doing this.
Delivery to Zones A & B usually takes place within 2 to 4 working days*
Delivery to Zones C & D usually takes place within 3 to 5 working days*
*Excl. Weekends & Bank Holidays.
All orders placed after 13:00 are not processed and shipped until the following working day.
Delivery times may vary depending on availability, location and other factors beyond our control. For bank holidays and the Christmas period, please allow an extra two working days.
The maximum weight for any parcel we can dispatch is 26kg. Orders weighing over 26kg will be dispatched in 2 or more parcels and may arrive separately.
Delivery Charges
FREE Delivery when you spend £25 or more*
*Excl. Zones C and D
We value all of our customers and are doing everything we can to decrease these fees by introducing new product bundles and actively seeking distributors in affected Zones.
Product bundles have been specifically designed to decrease delivery fees for Zones C & D.
Orders up to £24.99 including single products | Orders £25-44.99 | Orders £45-70.99 | Orders £71+ | |
|---|---|---|---|---|
Zones A & B | £2.95 | Free Delivery | ||
Zone C & Zone D | £8.95 | £11.49* | ||
Zone D* Channel Islands | £12.95 | £16.95 | £21.95 | £24.95* |
*Delivery charges to zones C & D for orders £71+ may be subject to an extra charge. Orders over 100kg may be subject to an extra charge due to shipping fees.
*Renewal subscription orders that are cancelled after payment is made may not be entitled to a full refund if the parcel has already been shipped.
Product bundle delivery fees:
x2 W180 | x4 W180 | x2 G160 | x4 G160 | x4 W225 5KG | x2 10KG | x4 10KG | x2 G180 + W225 (AC) | x3 G180 + W225 (AC) | x6 G180 + W225 (AC) | x1 10KG + x1 15KG | x1 10KG + x2 W180 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
Zone C & Zone D | £6.95 | £3.95 | £6.95 | £3.95 | £4.95 | £4.95 | £8.95 | £4.95 | £5.95 | £11.49 | £5.95 | £4.95 |
Zone D* Channel Islands | £9.95 | £5.95 | £9.95 | £5.95 | £6.95 | £6.95 | £14.95 | £6.95 | £7.95 | £15.49 | £8.95 | £7.95 |
Bulk ordering discounts available. Please click here to find out more.