We like to keep things simple.

If you are genuinely not 100% satisfied with your VanCatUK product, or you have brought the wrong product and wish to exchange, all you have to do is email us at info@vancatuk.com (within 28 days of purchase) with your name, order number and the reason why you wish to return and we will guide you through the simple returns/exchange process.

Your refund will be with you within 7 working days of receiving returned product, or exchanges made as quickly as our team can manage.